Shipping Policy

Effective Date: May 2, 2025

At ShoppyBase, we partner with trusted suppliers around the world to bring you high-quality products at affordable prices — delivered right to your door.

Processing Time

Orders are typically processed within 1–5 business days after payment is confirmed. You will receive a confirmation email with tracking details once your order ships.

Note: Processing times may be extended during high-volume periods such as sales or holidays.

Shipping Time & Delivery

We offer worldwide shipping. Delivery times vary depending on your location and the warehouse your item ships from.

Estimated Delivery Times:

United States & Canada: 7–15 business days
Europe: 7–20 business days
Australia & New Zealand: 7–18 business days
Asia: 7–15 business days
Rest of the World: 10–25 business days

Please note: These are estimated timeframes. Actual delivery times may vary based on customs, local postal services, or other unforeseen delays.

Shipping Costs

We offer free standard shipping on most items unless otherwise stated. Any shipping fees (e.g., for express options) will be calculated and shown at checkout.

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. You can track your package using our Order Tracking Page or directly through the shipping carrier’s website.

Multiple Packages

If your order contains multiple items, they may ship separately depending on availability and supplier location. Each shipment will have its own tracking number.

Customs, Duties & Taxes

ShoppyBase is not responsible for any customs duties, import taxes, or additional fees that may apply once your order reaches your country. These charges are the responsibility of the customer.

We recommend checking with your local customs office if you have questions about fees or restrictions.

Lost or Stolen Packages

We are not liable for lost or stolen packages marked as “Delivered” by the carrier. If you experience issues, please contact your local courier or email us at support@shoppybase.com — we’ll do our best to help.

Questions?

We’re here for you! If you have any questions about shipping or need help tracking your order:

📩 Email: support@shoppybase.com