Effective Date: May 2, 2025
Last Updated: May 2, 2025
At ShoppyBase, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop at https://shoppybase.com.
What We Collect
When you place an order or interact with our store, we may collect the following information:
- Your name
- Email address
- Shipping and billing addresses
- Phone number
- Payment method details (processed securely by third-party providers)
- Order history
- Any messages or support inquiries you send us
We also collect limited technical data like your browser type, IP address, and device type to improve our site and detect suspicious activity.
How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Communicate with you about your purchases or questions
- Send updates, promotions, and product announcements (only if you opt in)
- Improve our website and customer experience
- Detect and prevent fraud or abuse
We never sell your data.
Order Fulfillment by Trusted Partners
Some of our products are shipped directly from carefully selected third-party suppliers. In order to deliver your order, we securely share only the necessary shipping and order information (like your name, address, and product details) with our partners. These suppliers are required to handle your information with care and only for the purpose of fulfilling your order.
Marketing Emails and Subscriptions
If you choose to subscribe to our newsletter, we’ll occasionally send you updates, special offers, and product news. You can unsubscribe at any time using the link in any email, or by contacting us.
Cookies and Tracking
We use cookies to remember your preferences, keep your shopping cart working, and improve your experience. We may also use third-party services like:
- Google Analytics – to understand how visitors use our site
- Facebook Pixel – to help us show relevant ads
- MailPoet – to manage email subscriptions and abandoned cart reminders
These services may collect data like your IP address or device type. You can manage cookie preferences in your browser settings.
Payment Processing
We accept payments through trusted third-party providers like Stripe and PayPal. These services handle all sensitive payment data securely — we do not store or access your full credit card details.
For more information, please refer to their privacy policies:
Your Rights
You can request:
- A copy of the personal data we hold about you
- Corrections to inaccurate information
- Deletion of your data (except where we are legally required to retain it)
To exercise these rights, just contact us here or use our contact form.
How We Protect Your Data
We use secure encryption, trusted plugins, and regular updates to protect your personal information. However, no method of transmission over the Internet is 100% secure, so we encourage you to use strong passwords and stay alert online.
Who We Share Data With
- Our shipping and logistics partners (to deliver your order)
- Payment providers (for secure checkout)
- Email and marketing tools (only with consent)
- Anti-fraud and spam detection services (like reCAPTCHA and Akismet)
We do not sell your data to any third parties.
Where Your Data Goes
Some of our partners may be located in other countries. When your data is transferred internationally, we ensure that proper safeguards are in place to protect your privacy.
Changes to This Policy
We may occasionally update this policy to reflect changes in our practices or legal requirements. We’ll post any updates on this page with a revised date.
Questions?
We’re here to help. If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Email: support@shoppybase.com